Refunds

We have a 30-day refunds policy if you’re not satisfied with our services, which means you have 30 days after receiving your service to request a return.

To be eligible for a refund, your will need the receipt or proof of purchase.

To start a refund, you can contact us at ben@whitecloudconcierge.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any refund question at ben@whitecloudconcierge.com.

Refunds
We will notify you once we’ve received and inspected your refund request and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.